You can reach us by calling us (289-933-7049), or by emailing me directly at dawn@newdaytravel.com. We look forward to assisting you with your travel plans!

Our business hours are:

Monday to Friday: 9:00 am to 5:00 pm

Saturday: 10:00 am to 2:00 pm

Sunday: By appointment (limited availability)

A travel agent can provide:

• Personalized expertise;
• Help with complex itineraries and, most importantly;
• Support if things go wrong.

Online booking offers convenience, but travel agents can save you time and stress, provide local knowledge, can sometimes exclusive perks, can handle all the planning details, and unexpected issues that may arise during your travels.

Anyone selling travel in Ontario needs to be TICO certified  Using a TICO certified travel agent:

• Provides consumer protection through the Travel Industry Council of Ontario (TICO) framework.
• This includes financial protection, a complaints process, and required disclosure of all-in pricing and other important information.

Your vacation is an investment of both money and your valuable time.  Why leave anything to chance?  Using a travel agent can help make your vacation as stress-free as possible!

Yes, we can assist you in finding suitable travel insurance options to protect your investment and ensure peace of mind during your travels. It’s an important aspect of planning a trip.

As of September 1, 2026, we will be charging a consultation fee. Our initial 1/2 consultation is free of charge, and is designed to get to you know you and your travel needs. After the consultation, these fees are payable before we provide your travel options. Please note that fees are non-refundable and subject to applicable taxes.

Why do we charge a consultation fee?

Our fees don’t just cover the upfront booking; it also acts as a retainer for ongoing trip management.

Although everyone hopes that their travel will go off without a hitch, there is always the possibility that there you may encounter an issue when you’re traveling. For example, if a flight gets cancelled, a hotel loses a reservation, or if something else happens while you are on vacation, we can step in to advocate on your behalf to fix the issue behind the scenes. Having someone advocate for you can help to reduce any stress and allow you to continue to enjoy your vacation. All you need to do is pack your suitcase and show up at the airport! We have you covered!

Most of our experience is booking all-inclusive vacations, cruises and fully independent travel (FIT) vacations. Our goal is to help you explore the world in your own unique way.